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Terms of Service

Agreement to the Terms and Conditions

Welcome to the websites (the “Sites”) and the mobile applications (the “Apps”), owned and operated by Flipps Media, Inc., a Delaware corporation (referred to as "Flipps," “We,” “Our” or “Us”).

The terms and conditions set forth herein apply to all Sites and Apps owned and operated by Flipps including, but not limited to flipps.com, trillertv.com, the Flipps App, the TrillerTV App and any other interim sites, mobile applications or portals designed, owned and operated by Flipps for purposes of providing content streaming services (“Services”). Content (“Content”) includes audio, videos, music, photos, text, graphics and other files or materials you may view on, access through, or contribute to the Sites, the Apps and the Services. The Sites and the Apps offer certain Services free of charge (“Free Services”), A-la-Carte Streaming Services (“A-la-Carte Streaming Services”) and subscription-based Services provided in exchange for a fee (“Subscription Services”). The definition of Services includes Free Services, A-la-Carte Service and Subscription Services as further defined below. All Services may be accessed and used only by those Users who have registered with us and created a User Account (such account, a “User Account”, and each such User, an “Account User”). Certain of our Services may be accessed and used by Users without any requirement to pay a fee, register, or create a User Account.

The Sites, the Apps and the Services available on the them are provided to you subject to: (i) the terms and conditions set forth herein, (ii) the Privacy Policy, and (iii) other terms and conditions and policies which you may find throughout our Sites or the Apps in connection with certain functionality, features or promotions as well as customer service, all of which are deemed a material part of and incorporated within these terms and conditions (collectively, "Terms and Conditions").

Accessing, browsing, downloading, installing, or using Our Sites, the Apps or the Services offered therein constitutes your understanding and agreement to be bound by the Terms and Conditions and expresses your acknowledgement that you have read and understood them and consented to them. We update our Terms and Conditions periodically and your access and use of the Sites and the Apps will be subject to the version of the Terms and Conditions effective as of the time of your use. IF YOU DO NOT AGREE TO ANY OF THESE TERMS, YOU MAY NOT USE THE SITES, THE APPS AND THE SERVICES PROVIDED THEREIN.

Eligibility for Use of the Sites and the Services

You affirm that you have reached the age of majority in the jurisdiction of your residence, or you are an emancipated minor, or have obtained the informed legal parental or guardian consent to access and use the Sites, the Apps and the Services and are fully able to enter into, agree to and abide by the Terms and Conditions set forth in herein. Flipps hereby grants you permission to access and use the Sites, the Apps and the Services solely for personal non-commercial use, as set forth herein, provided that in your use of the Service, you will comply with all applicable laws.

Availability of Services

The availability of the Sites, the Apps, the Content and the Services, may be affected by factors, which are not within the control of Flipps, including, but not limited to, event delays or cancellations, third party technical problems, network delays, program rescheduling or force major circumstances. You understand and agree that We under no obligation to provide You with any specific Content or Services under the Terms and Conditions.

Access to the Services. Technical Requirements

In order to access the Services, you must have access to the World Wide Web, either directly or through devices that access Web-based content, and must pay any service fees associated with such access. Not all of the features available through the Services, including certain live streaming audio, video or access to high-quality video, will be available to you unless your computer or mobile device satisfies the minimum technical requirements that are presented when you first register for the Services. As we make changes to the Services, the minimum technical requirements for access to the Services may change. You are responsible for determining whether your device satisfies the minimum technical requirements before you register to access the Services. If We change the minimum technical requirements after your initial registration to access the Services and your device no longer satisfies the minimum technical requirements, your exclusive remedy will be to request termination of your access to the Services under the provisions set forth herein.

In order to access the Services, you will have to create an account on the Site or the App. When creating your account, you must provide accurate and complete information. Any information provided by You in connection with your registration of an account on the Sites or the Apps will be stored by Flipps in accordance with the terms of our Privacy Policy. We kindly ask that, prior to using the Site, you review our Privacy Policy with respect to the collection, use, and protection of your information.

You are not authorized to use third party accounts without their permission. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure and confidential. Flipps will not be responsible or liable for your losses caused by any unauthorized use of your account. You must notify Flipps immediately of any unauthorized use of your account.

Content Viewing and Submission. Content Proprietary Rights

These Terms and Conditions to all users of the Sites, Apps and the Services, including contributors of Content to the Sites, Apps and Services.
The Services and the Content may contain links to third party websites, mobile applications and/or services that are not owned or controlled by Flipps. Flipps has no control over, and assumes no responsibility for, the Content and policies of any third party websites, mobile applications and/or services. By using the Services, you expressly relieve Flipps from any and all liability arising from your use of any third-party website, mobile application and/or service.

The Content, and the trademarks and logos (“Marks”) embedded therein are subject to copyright and other intellectual property rights of Flipp or its licensors. All trademarks, logos and any other proprietary designations displayed within the Content constitutes intellectual property of Flipps or its licensors. Content is provided to you as is. You may access Content for your information and personal use solely as intended through the provided functionality of the Services and as permitted under these Terms and Conditions. You shall not download, copy, reproduce, distribute, transmit, broadcast, display, sell, license, or otherwise use any Content for any other purposes without the prior written consent of the respective owners of the Content.

You acknowledge that the Sites and the Apps aggregate Content from different sources, and that Flipps is not responsible or liable in any way for the accuracy, usefulness, safety, or intellectual property rights of such Content. You acknowledge that you may be exposed to Content that is inaccurate, offensive or indecent and you hereby waive any legal rights or remedies that you may have against Flipps with respect to this, and agree to indemnify and hold harmless Flipps, its shareholders, directors, officers, employees, affiliates, licensors, and licensees regarding all matters related to your use of the Services.

You may submit Content to the Services. You understand that Flipps does not guarantee any confidentiality with respect to any Content you submit. You shall be solely responsible for this Content and the consequences of submitting and publishing it on the Services. You confirm and warrant that you own or have the necessary licenses, rights and permissions to publish the Content that you submit; and you license to Flipps all patent, trademark, copyright or other proprietary rights in and to such Content for publication on the Sites, Apps and the Services according to the Terms and Conditions herein.

By submitting Content to Flipps you hereby grant Flipps a worldwide, non-exclusive, royalty-free, sub-licenseable and transferable license to use, reproduce, distribute, display, and broadcast the Content on the Sites and the Apps and in connection with the Services provided therein, in any media formats and through any media channels. You also hereby grant each user of the Services a non-exclusive license to access your Content through the Services, and to use, reproduce, distribute, and display such Content as permitted through the functionality of the Sites, Apps and the Services and under these Terms and Conditions. You agree that the Content you submit to the Sites, Apps and the Services will not contain third party copyrighted material, or material that is subject to other third party proprietary rights, unless you have permission from the rightful owner of the material to post the material and to grant Flipps all of the license rights.

Flipps does not endorse any Content submitted to the Sites, Apps and the Services by any user or other content owner, or any opinion, recommendation, or advice expressed therein, and Flipps disclaims any liability in connection with the Content. Flipps does not permit infringement of copyright or any intellectual property rights on the Services and Flipps will remove all Content, if properly notified that such Content infringes any intellectual property rights. Flipps reserves the right to remove any Content without prior notice.

User Account Required for Access to Services

You must create a User Account in order to access any and all Services. Access to and use of any all Services by Account Users are governed by these Terms and Conditions. After creating a User Account, Your User Account will remain active until such time as you or We permanently cancel such User Account and any related Subscription Services. You are subject to these Terms and Conditions at all times immediately upon the creation and use of any User Account used to access all our Services, even if you are not ever required to provide payment information for any Free Services.

A-la-Carte Streaming Services

A-la-Carte Streaming Services include Pay Per View and On-demand Streaming Services (“A-la-Carte Streaming Services”). Your User Account will allow you to access Our A-la-Carte Streaming Services. Our A-la-Carte Streaming Services are offered at the prices listed on the Sites or the Apps. We reserve the right to modify the price of any Pay Per View Services based on market conditions, at any time, without notice.

Subscription Services

  • Certain Services will be provided by Us solely in connection with your agreement to purchase a subscription to such Services for a set period of time (e.g., monthly or yearly subscription term) (collectively, “Subscription Services” for a “Subscription Term”). Regardless of the Subscription Term for which you purchased any Subscription Services, following the completion of any such Subscription Term, your Subscription Services will automatically renew on a month-to-month basis at the then-current standard rates for monthly access to the same Subscription Services, unless and until they are cancelled or changed by you or US in accordance with these Terms of Use. We will notify your promptly 30 days in advance of the expiration of the Subscription Term.
  • Packages of Subscription Services. We may offer a number of different packages of Subscription Services, including special promotional packages, each governed by any supplemental Promotional Terms provided at the time of your first access or use of such Services. Some promotional packages may be offered by third parties in conjunction with the provision of their own products and services. We are not responsible for the products and services provided by such third parties. We reserve the right to modify, terminate, or otherwise amend the Subscription Services offered by us, and the contents of the packages and levels thereof.
  • Price Changes/Increases. We may change from time to time the prices for Subscriptions Services or for packages of Subscription Services. In all instance, We will notify You of a price change or increase thirty-(30) days prior to the commencement of the next Subscription Term (“30-day notice period”). Price changes may occur in one of the following manners:
    • Opt-in Price Change. In an Opti-in price change, We will notify you of an upcoming price change/increase, and, during the 30-day notice period, You will be prompted to expressly consent to the change in pricing. If you fail to expressly accept the change in pricing during the 30-day notice period by consenting to it, we will cancel your Subscription Services.
    • Opt-out Price Change. In an Opt-out price change, We will notify you of an upcoming price change/increase. If you do not consent to the price change during the 30-day notice period, You will have to cancel your Subscription Services. If you do not cancel your Subscription Services, the pricing of such Services will change upon commencement of the Subscription Term commencing immediately after the 30-day notice period.
    • Timing of Price Changes. Price changes will take effect upon commencement of the Subscription Term following the 30-day notice period.
    • In some cases, the timing of the price change and the applicable notice period for Opt-in or Opt-out Price Change will depend on and be governed by the terms and conditions of third-party providers, such as the Apple iTunes, Google Play or others. Please note that the applicable notice periods for the Apple iTunes, Google Play or others vary between 29 and 60 days and may be subject to change in accordance with the applicable terms and conditions.
  • Cancellation Policies. Your Subscription Services are prepaid on a monthly billing period basis and you may contact us to cancel them at any time via your User Account. Because charges are prepaid each billing period, when cancel your Subscription Services, your subscription will continue until the end of the Subscription Term, or if the Subscription Terms has peered, until the expiration of the monthly term, and you will be able to enjoy your Subscription Services through the end of the then-current billing period. Refunds are not issued for a partial billing period. When you cancel your Subscription Services, you may be subject to certain charges and fees as set forth in any applicable Promotional Terms, and if your Subscription Term is longer than one month or have taken advantage of a promotional offer that required you to pre-pay for a minimum period of time (e.g., 3 months), then your cancellation will not become effective until the end of that Subscription Term or the minimum period of time, and in such case, for purposes of such promotional offer, your initial “billing period” will mean such minimum period of time. Your cancellation of Subscription Services does not automatically cancel your User Account or access to our Free Services.

Payments for Subscription Services or A-la-Carte Streaming Services

Payments for Subscription Services or A-la-Carte Streaming Services on the Sites are administered by third party payment gateway service providers. Flipps utilizes third party payment gateway providers, which allow use of variety types of credit cards. In order to purchase Pay Per View Services, you may be required to provide complete and accurate information to the payment gateway providers, including, without limitation, your name, address, telephone number, e-mail address, credit card information and billing address. The Sites and the Apps do not store any information provided by you to the payment gateway providers at the time of payment.

Payments for Subscription Services or A-la-Carte Streaming Services on the Apps are administered by an embedded credit card payment processor. Information provided in connection with payments on the Apps is governed by our Privacy Policy.

Upon completion of a purchase, the Site and the Apps will provide confirmation of the purchase containing an order ID number. Please retain the order ID to allow you to access the Content you have purchased on multiple devices you may decide to use.

You may pay for Subscription Services or A-la-Carte Streaming Services by using your credit accumulated in your account for purchases, referral of friends or other loyalty benefits. Partial payment with accumulated credit is not allowed. Your accumulated credit must cover the cost of the Subscription Services or A-la-Carte Streaming Services. Subscription Services or A-la-Carte Streaming Services purchases are final excepting the specific circumstances set forth in the Refund Policy.

Free Services

Free Services shall be provided to Account Users free of charge (“Free Services”). At Our discretion, You may be required to provide a payment method and necessary billing information in order to receive certain other Free Services.

Refund Policy

Flipps will process refunds for A-la-Carte Streaming Services within 24-72 hours after the refund request was submitted. Refunds shall be issued only in the following cases:

  1. You made double/multiple purchases in error using the same registration/login data.
  2. The Pay Per View Content was not available because an event was cancelled or the provider did not make the Content available for streaming.
  3. Video on Demand Content was not available because the Publisher removed the Content.
  4. More than 80% of the Content had streaming issues (no sound, or poor sound & video quality).
  5. The Content was misleading – the description didn’t relate to actual content of the video
  6. Refunds for Pay Per View Services must be submitted no later than 48 hours after a live broadcast of an event has finished.
  7. Refunds for Video on Demand must be submitted no later than 48 hours from the time of purchase of the Content for which a refund is requested.

To process your refund, please send an e-mail to support@trillertv.com and please reference the order ID number provided at the time of purchase of the Content for which a refund is requested. For purchases administered by iTunes, please submit a request for refund directly to iTunes along with the order ID number and please send Us a supplemental email referencing the request to iTunes and the order ID number so that we can assist you with any other information necessary for the processing of the refund.

Free of Charge Services

The Sites and the Apps offer certain Services and Content free of charge. To access free of charge Services and Content you need to create an account as provided above in section Access to Services.

Restrictions on ALL Services

ALL Services are provided solely for personal and residential use. Commercial establishments in any jurisdiction throughout the world are required to obtain a license from Flipps or the Content providers for all Services.

Other Purchases

Additional terms and conditions may apply to purchases of goods or services and to specific portions or features of the Sites, including contests, promotions, sweepstakes or other similar features, all of which terms are made a part of these Terms of Service by this reference. Flipps may make changes to any products or services offered on the Sites, or to the applicable prices for any such products or services, at any time, without notice.

Warranty Disclaimer

YOU AGREE THAT YOUR USE OF THE SITES, THE APPS AND THE SERVICES SHALL BE AT YOUR SOLE RISK. FLIPPS, ITS OFFICERS, EMPLOYEES, AND AFFILIATES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICE AND YOUR USE OF IT. FLIPPS MAKES NO WARRANTIES ABOUT THE ACCURACY OR COMPLETENESS OF THE CONTENT OR ANY LINKED CONTENT AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF THE CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICE, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR TERMINATION OF TRANSMISSION FROM THE SERVICE, (IV) ANY BUGS, VIRUSES, TROJAN HORSES WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICE BY ANY THIRD PARTY, AND/OR (V) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT MADE AVAILABLE THROUGH THE SERVICES. FLIPPS DOES NOT WARRANT, ENDORSE, OR GUARANTEE FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICE OR ANY LINKED SERVICES OR FEATURED IN ANY BANNER OR OTHER FORM OF ADVERTISING.

FLIPPS PRESENTS AND PROVIDES THE SITES AND THE APPS "AS IS" WITHOUT WARRANTY, EITHER EXPRESS OR IMPLIED, OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A SPECIFIC PURPOSE, FREEDOM FROM COMPUTER VIRUS, OR NON-INFRINGEMENT.

Limitation of Liability

IN NO EVENT SHALL FLIPPS, ITS OFFICERS, EMPLOYEES, OR AFFILIATES, BE LIABLE TO YOU FOR ANY DIRECT OR INDIRECT DAMAGES RESULTING FROM ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF THE CONTENT, (II) PERSONAL OR PROPERTY DAMAGE OF ANY NATURE, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICE, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR TERMINATION OF TRANSMISSION FROM THE SERVICE, (IV) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED THROUGH THE SERVICE BY ANY THIRD PARTY, AND/OR (V) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT MADE AVAILABLE THROUGH THE SERVICES.

Flipps makes no warranties that the Service is appropriate or available for use in other locations. If you access or use the Services from other jurisdictions, you are responsible for compliance with the local law.

Proprietary Rights

All information and Content available on the Sites, the Apps and their look and feel, including but not limited to domain name, trademarks, logos, service marks, trade names, content, features, designs, colors, product design, product features and descriptions, write-ups, functions, text, graphics, logos, button icons, images, audio clips, data compilations and software, and the compilation and organization thereof (collectively referred to as the "Proprietary Material") constitute worldwide intellectual property of Flipps or Our licensors. The Proprietary Material is protected by European Union, United States and international laws, including laws governing copyrights, service marks and trademarks. Except for the very limited license set forth herein, or as required under applicable law, the Proprietary Material or any portion of the Sites or the Apps cannot be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose whatsoever.

Restrictions on Use of the Sites and the Apps

You are not authorized to: (i) modify, reverse engineer or create any derivative works based upon the Sites, the Apps or any Proprietary Material; (ii) frame or utilize framing techniques to enclose the Site or any portion thereof; (iii) use any meta tags, "hidden text", robots, spiders, crawlers, or other tools, whether manual or automated, to collect, scrape, index, mine, republish, redistribute, transmit, sell, license or download the Site, Proprietary Material (except caching or as necessary to view the Site), or the personal information of others without our prior written permission or authorization; (iv) make any use of the Site, the Apps or any Proprietary Material other than for personal use; (v) impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any person or entity; (vi) "stalk" or otherwise harass including advocating harassment of another, entrap or harm any third party including harming minors in any way; (vii) violate or solicit the violation of any applicable local, state, national or international law; (vii) transmit, upload, post, e-mail, share, distribute, reproduce, or otherwise make available any software viruses, malware, program, code, file, or other material intended to interrupt, disrupt, alter, destroy, or limit any part of the Site; and/or; (viii) engage or make any unsolicited or unauthorized advertising, solicitation or promotional material, including chain letters, mass mailings, or any form of "spam".

Indemnity

To the extent permitted by applicable law, you hereby agree to defend, indemnify and hold harmless Flipps, and its parents and affiliates, directors, stockholder, members, managers, officers, agents, employees, licensors, contractors, subcontractors, authorized distributors, and other Users, and each of their respective assigns, heirs, successors, and legal representatives (collectively the “Protected Group”), from and against any claims, damages, obligations, losses, liabilities or costs (including but not limited to attorney’s fees) arising from: (i) your use of and access to the Sites, the Apps and the Services; (ii) your violation of any term of these Terms and Conditions; (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that your Content caused damage to a third party. This defense and indemnification obligation will survive these Terms of Service and your use of the Services.

Dispute Resolution, Arbitration Agreement and Class Action Waiver (“Dispute Resolution Rules”)

A. Mandatory Binding Arbitration. Subject to the provisions herein, if you access or use any of our Services, then you and Flipps hereby agree that any and all past, present, and future disputes, claims, actions, or other controversies arising out of or relating in any way to our Services, these Terms of Use, and/or your relationship with the Protected Group except any Dispute relating to the enforcement of Flipps’, its affiliates’, or any of the Protected Group’s intellectual property rights and without limiting our and your rights to resolve disputes using various informal dispute resolution (each, a “Dispute”) will be determined exclusively on an individual (non-class) basis by binding arbitration or, within the scope of its jurisdiction, in small claims court. Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery than in court, and is subject to very limited review by courts under the U.S. Federal Arbitration Act (“FAA”). Use of a neutral arbitrator is designed to provide you and us with a fair proceeding. Arbitrators may award the same damages and relief that a court may award, and judgment on any such award may be entered in any court of competent jurisdiction.

YOU HEREBY ACKNOWLEDGE YOUR UNDERSTANDING AND AGREE THAT BY ACCEPTING THESE TERMS OF USE AND THE ARBITRATION PROVISIONS HEREIN, THE FAA WILL GOVERN THE INTERPRETATION AND ENFORCEMENT OF THIS PROVISION, AND THAT YOU AND FLIPPS AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND FLIPPS ARE EACH HEREBY IRREVOCABLY WAIVING THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN ANY CLASS OR REPRESENTATIVE ACTION IN CONNECTION WITH ANY DISPUTE BETWEEN US. YOU AND FLIPPS ALSO AGREE THAT ANY ARBITRATION CONDUCTED HEREUNDER WILL BE BROUGHT ONLY ON AN INDIVIDUAL BASIS, AND WILL NOT BE BROUGHT OR PROCEED ON BEHALF OF A CLASS OR IN A REPRESENTATIVE CAPACITY. A “Dispute” includes those based in contract, any applicable current or future federal, state, local or international law, statute, rule, or government or quasi-government order or action or regulation, tort (including fraud, misrepresentation, fraudulent inducement, negligence, willful misconduct or any other intentional tort) or any other legal or equitable theory. The meaning of “Dispute” is to be interpreted to have the broadest possible meaning permitted by law, and will only be modified to the extent necessary to be legal, binding and no longer in conflict with any law as further provided further below. For example only, Disputes also include your billing disputes, claims involving or relating to telephone calls, direct marketing, advertisements or electronic communications that you claim you received from Flipps and/or a party acting on our behalf or any actions or other controversies in connection with our Privacy Policy.

B. Class Action Waiver. IF YOU ACCESS OR USE ANY OF OUR SERVICES, YOU HEREBY AGREE THAT NEITHER YOU NOR WE SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER INDIVIDUALS OR ENTITIES, OR ARBITRATE ANY CLAIM AS A REPRESENTATIVE MEMBER OF A CLASS OR IN A PRIVATE ATTORNEY GENERAL CAPACITY IN CONNECTION WITH ANY DISPUTE (AS DEFINED ABOVE).

Further, unless both you and Flipps specifically agree otherwise in writing, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding. The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that individual party’s individual claim.

C. Dispute Resolution. If a Dispute arises and you or we wish to seek arbitration or file any action in small claims court, then the party wishing to seek arbitration or file an action must first send to the other party, by certified mail, notice of the applicable Dispute (“Dispute Notice”), and you and Flipps hereby agree to attempt to resolve any such Dispute through informal dispute resolution for at least 60 days following the date on which the applicable Dispute Notice is properly sent. You and we must download or copy the form for your Dispute notice by clicking here, which form of Dispute Notice must include a written statement that sets forth: (i) the name, address and preferred contact information of the party giving the notice; (ii) a description of the nature and basis of the applicable Dispute; (iii) the facts giving rise to such Dispute; and (iv) the specific relief sought by you in connection therewith. You must send, any and all Dispute Notice(s) to: Flipps Media, Inc., 626 RXR Plaza, Suite 6737, Uniondale NY 11556 (“Notice Address”), by certified mail; and we must send any Dispute Notice to you at the contact information we have for you (e.g., to your User Account, the email address you provided to register your User Account or your billing address). If we and you do not agree to a resolution of a Dispute during the required informal dispute resolution period above, then either party may commence arbitration or a small claims court proceeding in accordance with these Dispute Resolution Rules to resolve such Dispute. To initiate arbitration proceedings the party seeking such arbitration must open a case by filing with the American Arbitration Association (“AAA”) a demand for such arbitration, paying the administrative filing fee and providing a copy of the applicable arbitration agreement (collectively, the “Demand for Arbitration”); you will only be responsible for paying an arbitration initiation fee equal to the amount that you would pay to file a lawsuit against us in the appropriate court of law in your state, not to exceed $125.00, and we will pay any excess fees or deposit(s) required to initiate such arbitration proceeding. If you are entitled to reimbursement pursuant to these Dispute Resolution Rules and would like us to reimburse you for the actual amount of fees paid by you to initiate an arbitration proceeding, then you must send written notice to Flipps at the Notice Address, by certified mail, of: (a) the amount requested; (b) the name of the payee; (c) the return address for the payment; and (d) a copy of the receipt or other documentation evidencing the amount paid by you. You must download or copy a form to initiate arbitration www.adr.org. A Demand for Arbitration must be made through “AAA WebFile,” at www.adr.org, or by filing such demand with any AAA office, regardless of the intended location of the requested proceeding. During the arbitration, the amount of any settlement offer made by us or you may not be disclosed until after the arbitrator determines the amount, if any, to which you or we are entitled in connection with the applicable Dispute.

D. Arbitration Procedures and Forum. All arbitration proceedings will be administered by the AAA and governed under its Consumer Arbitration Rules (including any amendments thereto or successor rules thereof published by the AAA) (collectively, the “AAA Rules”), as supplemented and modified by these Terms of Use. The AAA Rules are available online at www.adr.org, by calling the AAA at 1 (888)-309-0838, by clicking the hyperlinks above. The arbitrator will be bound by the terms and conditions of these Terms of Use. Subject only to the limited exceptions expressly set forth in these Dispute Resolution Rules, the arbitrator, and not any federal, state or local court, agency or other authority, will have the exclusive authority to resolve any and all Disputes, including issues relating to the scope, interpretation, applicability and enforceability of this arbitration agreement (e.g., any claim that all or any part of these Terms of Use (including, for example, these Dispute Resolution Rules) is void or voidable). Unless you and Flipps agree otherwise, any arbitration hearing will be held in the county (or parish) of your billing address or if no billing address is provided, then of your primary residence.

E. Costs of Compelling Arbitration. Except as otherwise expressly permitted pursuant to these Dispute Resolution Rules, if either party attempts to have a Dispute reviewed by a court (e.g., files a judicial or administrative action asserting a claim that is subject to arbitration), and the other party successfully compels arbitration of the applicable Dispute, then the party attempting (or that attempted) to have such Dispute reviewed by such court in violation of these Terms of Use must pay the other party’s costs and expenses incurred in seeking to compel arbitration, including reasonable attorneys’ fees.

F. Miscellaneous. Notwithstanding our rights to make future changes to these Terms of Use, if any such future change made by us to the provisions in Dispute Resolution Rules materially limit or alter your then-current rights, then you may reject such changes by sending written notice to Flipps at the Notice Address, by certified mail, of your rejection of the applicable changes: (i) within 30 days following the date on which we notify you of such modified Terms of Use; or (ii) in the event we do not provide notice of such future change, then within 30 days following the date on which you become aware of such modified Terms of Use. The dispute resolution, binding arbitration and class action waiver agreements and provisions will survive the expiration or earlier termination of your User Account, Subscription Services or other access to or use of our Services. Please be aware that this agreement does not preclude you from bringing issues to the attention of federal, state or local agencies, including the Federal Communications Commission, and such agencies can, if the law allows, seek relief against us on your behalf. We also each agree that this agreement evidences a transaction in interstate commerce, and thus the FAA governs the interpretation and enforcement of the provisions and agreements set forth in these Dispute Resolution Rules.

DMCA

If you are a copyright owner or a representative of a copyright owner and you believe that any Content infringes your copyright, you may submit a notification according to the Digital Millennium Copyright Act (“DMCA”) to legal@flipps.com with the following information in writing:

  1. Identification of the copyrighted work claimed to have been infringed;
  2. Identification of the material that is claimed to be infringing;
  3. Your mailing address, telephone number and email address;
  4. A statement that you have a good faith belief that use of the material is not authorized by the copyright owner, its representative, or the law; and
  5. A statement that the information in the notification is accurate, and that you are the copyright owner or you are authorized to act on behalf of the copyright owner.

Updated on Jul 11th, 2024